What We Do

Unified Communications as a Service (UCaaS)

GigTel UCaaS is a true end-to-end solution for banks, manufacturing facilities, businesses, and organizations that can perform the functions you would otherwise need several vendors to fulfill. In addition to a robust set of communication and collaboration services, GigTel features seamless integration across devices including desk phones, computers, and Smartphones. Unlimited, US-based support is included with no additional cost, along with transitioning of your service, porting of your phone numbers, and ongoing upgrades and maintenance.

Why GigTel UCaaS?

  • Connect your office, remote employees, and mobile users under one phone system.
  • Easily support multiple locations, move from one location to another, or instantly add new users.
  • Change answering and forwarding rules online, anytime, anywhere.
  • Integration with existing phones or mobile devices.
  • Be connected to your phone system in and out of the office.
  • Customers can reach you or your employees wherever you are.
  • Get your voice and fax messages anytime, from anywhere.
  • Never miss an important face-to-face meeting with HD video conferencing.
  • Webinar hosting with up to 1,000 participants.
  • Efficient team collaboration with easy file sharing and group discussion.
  • Reduce ongoing operating costs.
  • Unlimited minutes means you never have to worry about overage charges.
  • Our “First Bill Review” ensures that monthly fees align with quotes.
  • No complex hardware or on-site PBX to install or maintain.
  • Seamless upgrades and patches are conducted “behind the scenes.”
  • Easy administration through the online portal or ask GigTel to manage on your behalf – for free!
  • Voice Services
  • Cloud Faxing
  • Text and Chat
  • Online Meetings
  • Audio Conferencing
  • Team Collaboration

Contact IT Resource today to learn more about
Unified Communications as a Service (UCaaS).

Key Features Our UCaaS Customers Love

GigTel’s cloud business phone system eliminates expensive on-premises equipment, provides business-ready phones, and delivers enterprise-class functionality. GigTel’s voice service utilizes Voice over IP (VoIP), and features include an auto-attendant, ring groups, E911, local numbers, music-on-hold, and more!

GigTel VoIP is a feature-rich business communication solution for businesses of all sizes.

  • Multiple Devices on a Single Extension
  • Cloud Services
  • Voicemail/Voicemail-to-Email/Voicemail Transcription

The power of UC is brought to your computer. Just like a phone on your desk, our Web App gives you the complete functionality of a desktop phone from your computer.

  • Web Phone Client (softphone)
  • Voicemail – View, listen, download
  • Video with Collaboration

Mobile App

The GigTel Mobile App brings the power of UC to your mobile device. Available for iOS and Android.

  • Mobile Phone Client
  • View Call History
  • Chat and Message

Video and Collaboration

Video with Collaboration is a video conferencing platform included with the GigTel Advanced seat. It allows you to conduct video or audio-based meetings from your computer using the GigTel Web App.

  • Up to 25 meeting participants
  • Screen and File Share
  • Video recording

Auto Attendant

GigTel’s UCaaS solution includes a multi-tiered Auto Attendant which serves as a virtual receptionist that routes calls to the right employee, department, location, or any phone/anywhere.

  • Unlimited, multi-tiered attendants (no additional cost)
  • Customize on the fly from any internet-enabled device
  • Multi-site support, unifying locations through a single phone number