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unified communications > be more mobile, secure & productive

unified communications

A more immediate way of collaborating

Unified Communications combines instant messaging, video, voicemail, e-mail, SMS, and fax all in one. This process gives employees a more immediate way of collaborating, and helps close the productivity gap created by globalization because all your interaction takes place on one device. Unified Communications allows your organization to move with greater speed and agility because employees, business partners, and customers can connect in real time and conduct business across multiple work spaces.

Unified Communications allows you to:

  • See the real-time presence and status of co-workers
  • Transfer calls between a smartphone and a desk phone
  • Use just one inbox for emails, voicemails, and faxes
  • Integrate audio/web conferencing
  • Use one number to reach an individual on a desk phone, cell phone, or home phone
  • Route calls to other locations to ensure no call is missed and data can still be accessed so there is little to no loss of productivity

How can Unified Communications Help Your Business?

  • Optimize business processes and enhance human communications by reducing down time, managing flows, and eliminating device and media dependencies
  • Enhance personal productivity, which benefits both the individual user and the business
  • Unified Communications business solutions are designed to enhance business process integration and improve customer satisfaction, both of which are aimed with your bottom line in mind
  • When voicemail or email messages are necessary, unified messaging saves time by allowing more effective message management and more timely responses to those messages