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Upcoming Webinar: Strengthen your Human Firewall

Thursday, April 27, 2017
Join us as we welcome KnowBe4 Security Awareness who will be presenting an educational webinar on strengthening your human firewall on Wednesday May 17th, 2017 at 2pm EST.

If you didn’t get a chance to join us last month, be sure to register for this upcoming security awareness webinar in May! Human error combined with increased security threats is highlighting the need for security awareness training for every business. Keeping your employees educated on security is so important and that’s why we’ve partnered with KnowBe4, the market leader for security awareness training and simulated phishing tests. 

KnowBe4 trains your entire workforce via interactive modules, and then sends out simulated phishing tests to identify the individuals who require additional training – and maintain awareness throughout your organization. Plus – this training addresses compliance requirements - whether you need to comply with PCI DSS, HIPAA, SOX or GLBS.

Invite your Security Team so that they can log-in / dial-in from their own desktops if they'd like. RSVP HERE or send an email to Kim.

Try Cisco Spark For Free

Wednesday, April 26, 2017

Keep the Ball Rolling and Try Cisco Spark for Free! One service. All your business collaboration needs.

It’s your business messaging app, conferencing solution, and phone system all in one. Cisco Spark service makes instant communications and live meetings possible through a deeply integrated set of tools for an unparalleled collaboration experience.

Teams move faster when everything and everyone comes together and now you can try the Spark service for 90 days – absolutely free! The trial includes a variety of Cisco IP phones and Cisco TelePresence collaboration devices. No obligations, no hassle.

Plug and Play! Everything is shipped directly to the end user and can be setup in under 30 minutes. It’s really that easy. If you would like to start your free trial, please contact us today at 616.837.6930 or complete the form below and we will reach out shortly!

IT Event: Cost Effective IT Strategies For Your Business

Monday, April 24, 2017
Join Gary Lutz as he presents Cost Effective IT Strategies for Your Business at the next GR Business Breakfast event.

Cloud-this, security-that, firewalls, backups, managed services, ransomware – STOP!  What’s all that have to do with running your business? In his discussion, he will cover:
- Straight forward IT strategies for any size business
- Questions to ask your IT staff or partner to insure you are protected
- Top 3 reports you should be getting every month

Gary will also discuss ways to raise technology discussions to the business-owner’s level, not down to the technical level to better align your IT spend to your specific business needs. We hope you can join us at this event!

Event Details
Date/Time: Tuesday, May 9 from 7:30 to 9:00am.
Location: SarahCare, 2211 East Beltline NE, Grand Rapids, MI 49525
Cost: $12 in advance or $15 at the door

Learn more and register here. 

Still Being Infected by Malware? Try Cisco Umbrella

Monday, April 03, 2017

As the workforce becomes more mobile, you have to worry about security like never before - but do you know where to start? What if there was a way to prevent certain attacks before they even entered your system? Ransomware has a lot to do with exploitation of the human element – like employees, customers, and suppliers. Attackers have many ways to initiate an attack including common malvertising and phishing methods to sophisticated thumb drive drop tactics. Bottom line, attacks are becoming more prevalent and refined and businesses need to take action to prevent it.

Luckily there's a new player in town and it's stopping malware in it's tracks. Cisco Umbrella is a layer of security that provides the first line of defense against threats on the internet wherever users go. It’s a cloud security platform built into the foundation of the internet, the first of it's kind. Using big data analytics and predictive intelligence, it will stop threats and attacks before they happen. Umbrella even blocks users from getting to phishing sites (intentional or not) – whether they are in the office or working remotely.

Industry’s first Secure Internet Gateway in the cloud
Before users connect to any destination on the internet, a Secure Internet Gateway provides the first line of defense and inspection. Core capabilities include:
- Visibility and enforcement on and off network
- Protection over all ports and protocols
- Open platform for easy integration
- Live threat intelligence
- Proxy and file inspection
- Discovery and control of SaaS

For less than $5 per user per month, Umbrella is a no-brainer for any organization, it’s a 'set it and forget it' product and requires very minimal setup. If your organization is ready to get started with Umbrella, give us a call today at 616.837-6930 or email us.

Why You Need Security Awareness Training

Wednesday, March 29, 2017
Want to know who the most vulnerable employees in your organization are? Someone's going to click on that malicious email and expose your business to a slew of threats. If you can train employees on security risks in advance you could save a lot of time, money, and hassle.

Why Security Awareness Training? Ransomware, That’s Why. Old school Security Awareness Training doesn’t hack it anymore. Today, your employees are frequently exposed to sophisticated phishing and ransomware attacks.

People are one of your most valuable assets, and one of your biggest security risks. Ransomware is all over the news and everyone knows how devastating it can be – but do you know if your employees can distinguish a real email from a phishing email? Trend Micro reported that 91% of successful data breaches started with a spear phishing attack - an email scam targeted towards a specific individual or business, intended to steal data for malicious purposes, or to install malware on a user's computer. It only takes one wrong click and many times, the most vulnerable employees are targeted.

Keeping your employees educated on security is so important and that’s why we’ve partnered with KnowBe4, the market leader for security awareness training and simulated phishing tests. KnowBe4 is recognized by industry analyst Gartner and is in the Top 20 training companies in the world.

In addition to the on-demand training, the program also lets you send simulated emails to phish your own users. You can identify the individuals who require additional training – and maintain awareness throughout your organization. The program comes with hundreds of email templates to choose from so you can continually send out emails to keep your employees alert. Plus – this training addresses compliance requirements - whether you need to comply with PCI DSS, HIPAA, SOX or GLBS, this covers it.

Features include:
- Baseline Testing
Assess the Phish-prone™ percentage of your users through a free simulated phishing attack
- Train Your Users
On-demand and interactive training with common traps, live Kevin Mitnick demos, new scenario-based Danger Zone exercises, education with ongoing security hints, and email tips
Phish Your Users
Fully automated and simulated phishing attacks, hundreds of templates with unlimited usage, and community phishing templates
- See the Results
Enterprise-strength reporting showing stats and graphs for both training and phishing, ready for management so you can see the ROI

Get your free Email Exposure Check
Get started with the free Email Exposure Check to see how many email addresses from your organization are exposed on the internet. With this one-time free service you'll receive a report containing the list of exposed addresses and where they were found within 2 business days! Click here to get started and make sure to list IT Resource as the partner name.

To get started with a complete package, give us a call at 616.837.6930.  Strengthen your human firewall and educate your employees!

Microsoft Exchange Server 2007 End of Support

Tuesday, March 14, 2017
Extended support for Exchange Server 2007 ended on April 11, 2017. If your systems are still running Exchange Server 2007, you’re putting your business at risk! Talk to us about migrating to Office 365.

Some benefits of migrating include:
• Security updates
• Better hardware utilization
• Continued support
• Latest product innovations
• Easier and more complete compliance

Office 365 is compatible with newer devices and apps; it’s much more secure and has better compliance capabilities that adhere to the industry standard regulations.

If you don’t upgrade you’ll miss out on future enhancements and security updates. Plus, Exchange Server 2007 won’t support new hardware and it’s not compatible with modern Outlook clients.

Ready to move to the cloud? Give us a call today at 616-837-6930 to get started!

Veeam :: $1,000 in free cloud services

Wednesday, March 08, 2017

Now is the time to extend Availability to the Cloud, to ensure your business remains Always-On™! Veeam® and IT Resource, Inc. are providing a simple and cost effective way for you try backup and disaster recovery in the Cloud.

If you’re a Veeam customer, you can NOW activate Cloud backup and DRaaS in minutes, through an unprecedented special offer — for a limited time, get up to $1,000 in Free Cloud services.

This limited-time offer is available to all Veeam Availability Suite™, Veeam Backup & Replication™ and Veeam Backup Essentials™ end user customers with active Veeam maintenance contracts.

Follow these 3 steps to get Cloud Connect services for FREE!

  1. Register for Cloud Connect services here:
  2. Choose IT Resource as your provider, then send us your unique activation code
  3. We’ll validate and register the code on your behalf

What will Veeam Cloud Connect do for your business?

It will get VM (virtual machine) backups and replicas off site without the cost and complexity of building and maintaining an offsite infrastructure. Veeam Cloud Connect provides a fully integrated, fast and secure way to backup, replicate and restore from the cloud.

If you have any questions, please contact us. To take advantage of this limited time offer you must register for the activation code by June 30, 2017 and use FREE Cloud Connect services by September 30, 2017. 

Michigan Bankers Association 2017 BEST Conference

Monday, March 06, 2017
Connecting the Dots…Converting Ideas into Action at the Michigan Bankers Association BEST Conference
Make new connections, reconnect with friends and clients, and learn valuable information at the Michigan Bankers Education Summit & Tradeshow. With close to 50 educational sessions to choose from, BEST offers an incredible learning opportunity.

This year, we'll be exhibiting, sponsoring, and speaking - we’re looking forward to reconnecting with many familiar faces! Make sure to stop by our booth to say hello and join us on the wine tour on Wednesday, April 11th at 1:00pm. You can register to attend the conference and the wine tour here.

We're also very excited to announce that IT Resource is speaking in two education sessions this year! Gary Lutz will be leading an education session in the Operations and Technology Track and Andrew Smith will lead an education session in the Emerging Leaders Track. You won’t want to miss these!

Common Sense Practices for Mobile Computing
Speaker: Andrew Smith, IT Resource, Inc.

Hosted Infrastructure
Speaker: Gary Lutz, IT Resource, Inc.

You can find registration information, hotel reservation information and the agenda here. We hope to see you all in Traverse City!

Windows 10 Enterprise E3 + Enterprise Mobility Suite

Sunday, February 26, 2017

Why choose Windows 10 Enterprise E3?

Lock down your sensitive data with the most secure edition of Windows.
Protect your business with the same level of security and control used by some of the world's largest organizations. Ideal if you process sensitive data, operate in a regulated industry, are publicly listed or are planning to issue an IPO, and/or have strong inhouse R&D or IP development.

Simplify your IT with the help of a trusted partner.
Small IT staff or no IT staff at all? No problem. Let us deploy and manage, and secure your devices so you can focus on more strategic priorities - like growing your business. We'll also work with you to develop a customized device strategy tailored to the needs of your business.

All at a small business price of $7.
Per-user, per - month pricing and a pay -as-you go subscription model give you the flexibility to scale as our business needs change, purchasing access only for the employees that need it.

How can EMS make Windows 10 Enterprise E3 even better?

One user, one login.
Give your employees access to all their Microsoft services with single sign on using Azure Active Directory Premium (AAD) in EMS. They'll be happier
and more productive with just one password that doesn't require signing in again between apps.

Customize and scale your device strategy.
With Microsoft lntune in EMS, we can easily configure the features of Windows 10 Enterprise E3 at scale, across all of your users and devices, in the way that best meets the needs of your business.

Compliance made easy.
Using mobile device management tools in EMS, along with the powerful security and control features in Windows 10 Enterprise edition, we can monitor your devices, network traffic, and data integrity and provide detailed compliance reports on a regular basis.

Upgrade for FREE!
Windows 10 Enterprise E3 gives you best in class security and management with flexible, pay as you go, pricing from just $7 per user, per month. Plus, for a limited time, customers can move from Windows 7 or 8.1 to Windows 10 Pro at no additional cost! This could be a huge cost savings for your business but the offer won’t last long. Please email or call us today to get started on your free upgrade.

Featured Service :: Emergency Broadcasting

Wednesday, February 08, 2017
In the case of an emergency, imagine being able to notify all necessary recipients with the push of just one button. Whether giving directions in an emergency or sending out daily announcements, every organization needs to think about the best way to quickly communicate. Reaching all employees, students, patients, and residents can happen quickly and efficiently with the proper systems in place. How do you make sure your message reaches the right people and that they know what action is required of them?

InformaCast provides a network-based solution for mass notification, emergency communication, overhead paging and clock and bell scheduling. It allows you to simultaneously send an audio stream and/or text message to multiple IP phones, IP speaker endpoints, computer desktops, and overhead paging systems. With the push of a single button on an IP phone or a single click from a PC, you can send a live, recorded, or scheduled broadcast to one or more paging groups.

Think of your messages as falling into one of two categories: emergency and non-emergency. In the case of everyday notification, you have time to think through your message content and plan out what to say and how to say it. Many mass notification systems will even allow you to schedule broadcasts ahead of time.

What systems will you use to make sure your notification reaches its intended audience? By using a diverse group of messaging systems, you are more likely to avoid missing any of your intended recipients.
- IP Phones Send text and/or audio
- IP Speakers Send text and/or audio to speakers connected to the IP data network
- Overhead Paging Systems Send audio to public address systems
- On & Off Network (Mobility) Email Send an email with text information and an audio file with instructions
- SMS Text Messaging It’s easy to send a text to all necessary recipients
- Web & Social Media Quickly publish content to the organization’s website, Facebook, and Twitter accounts
- Digital Media Displays Send text and/or audio to public areas of buildings
- Computer Desktops Send text and/or audio that immediately pops up on staff’s computer workstations


- Organizations that need to be able to send emergency broadcasts, such as government agencies, schools, and hospitals
- Organizations that need to do large-scale paging, including across multiple facilities and locations
- Schools, retailers, and other organizations with complex scheduling needs, including the centralization of paging, clocks, and bells on a single server
We've partnered with Singlewire because InformaCast is a proven emergency broadcast solution that can deliver messaging and notification on your IP network. To learn more, contact us for a custom quote today.

The Gary Comer Youth Center needed a multi-use paging, bell, and messaging system for their downtown Chicago facility. We installed the Singlewire InformaCast system with great results that exceeded their expectations. Download a pdf of our full case study here.