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Sales Operations Manager: Carolyn Martin

Tuesday, January 31, 2012

People profiles give you a chance to meet our staff - the folks you may deal with on a regular basis here at IT Resource. 

Official Title: Sales Operations Manager

But this title sounds much snazzier: Principal Operations Orchestrator

Brent, Carolyn and her husband Jeff at the IT Resource BBQ Bash


What do you do at IT Resource, and what certifications do you have:  I manage the direction of tools and procedures used to prepare quotes and procure/receive hardware & software licensing. I find new ways to improve internal processes to ensure our team has everything they need to flawlessly execute solutions for our customers. I have sales and technical pre-sales certifications in Cisco, Microsoft, and VMware products.

What would you attempt if you knew you could not fail? Open a restaurant 

Do you have any hidden talents? I enjoy preparing & serving creative cuisine.  Starting this summer, I will be learning how to tune and mod my car engine.

What is the best part about working at ITR? My co-workers: I am grateful to be working with a dynamic, hardworking, and fun group of people.

How long have you worked at ITR? I started in November of 2011.

If you knew then, what you know now, what piece of advice would you give yourself? No matter what, always make time for your personal hobbies and interests. Every day.

 IT Nation 2014, where Carolyn both attended and presented

What do you want to be when you grow up? A world traveler – while I’ve had the pleasure of traveling extensively, there’s so much more to see.

What is the most interesting job you’ve ever had that was not IT related? I worked triage in an emergency room for a summer. That’s how I knew I no longer wanted to continue my studies in the healthcare field. I have no shortage of stories from that job.

Tell us something your colleagues don't know about you. I am a huge Scrabble nerd! I also spent 7 years playing in various musical ensembles – music is a great language to learn.

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