A Solid Investment: SSD Drives

Monday, March 18, 2013

As time moves forward, technology is close behind; always advancing and changing. Computers have been around for years and we’ve seen them decrease in size but increase in power. We’ve seen new operating systems and better screens, but the one thing we haven’t seen at a consumer level is the change in hard drive technology. While early super computers used Solid-State Drives (SSD) and similar technology, the high price and larger storage options for traditional electromechanical disks made them a popular option for both enterprise and consumer-grade systems. In a traditional hard disk drive, a set of metal platters spin at anywhere from 5400 rotations per minute (rpm) to 15000 rpm providing storage capacities upwards of 4 Terabytes. In fact, you can check out what a spinning hard drive in slow motion looks like to really understand how quickly the data can be read/written. However, moving parts mean hard drives have an expiration date. Also, if a moving hard drive is dropped, there’s a good chance that drive won’t function correctly again. So, what’s the next step in hard drive technology? SSD.


SSD’s are essentially large flash drives that replace existing platter hard drives. The name is misleading however, as there is actually no disk of any kind, but rather a circuit board! Today, they are down to a more affordable level and can be purchased in a variety of sizes. Due to the nature of the drive there are no moving parts therefore the risk of damage from fall and abuse is greatly reduced. Along with less risk, the drive is also much faster so boot times are shortened greatly. Waking a computer from sleep and starting programs once logged in go much faster, since the drive doesn’t have to spin up. The drives also run much cooler along with no noise. Compared to traditional hard drives of today, SSD’s are definitely a bit more expensive, however with a lot of our files and applications moving to the cloud, we won’t need as much storage space available on our personal machines.

So, the next time you’re in the market for a new machine for work, or for home, check out solid-state drives and see if they come as an option for the machine you’re interested in. And as always, if you’re ordering a new machine through IT Resource, request that your new machine have this feature and we can make it happen!

Pandora Unlimited Mobile Listening Has Disappeared

Wednesday, March 06, 2013

Unfortunately, the time has come for Pandora, the beloved online music channel to introduce a cap on our mobile listening experience. Over the course of one month, users will only be allowed to listen to 40 hours of music before they’re prompted to pay an additional amount to continue listening. If they decide not to pay more, the user will have to wait until the next month before continuing their listening.


However, Pandora’s Blog mentions that the change should affect less than 4% of their total monthly active listeners at this point. In reality, most of us reading this blog and Pandora’s blog will probably never hit that limit but it’s still something we will now have to watch out for. According to Pandora, the average listener spends about 20 hours listening to their online radio across all devices (Computer, Phones, Blu-Ray, etc…) in any given month. This isn’t necessarily something that Pandora wanted to do, however due to rising per-track royalty rates over the past few years and the expected rise over the next two years, they've been forced to recover those costs by limiting our monthly usage without increasing our ads.

In the unfortunate event that the limit is reached, there are a couple ways to get around issue. The easiest way would be to jump onto a computer and listen from your desktop or laptop which is still unlimited listening. Another way would be to pay the $0.99 and continue listening for the rest of the month. Of course, there is also the option of paying the $3.99 monthly charge for Pandora One and you can get unlimited listening on all your devices without commercials.

So, don’t worry, your music isn’t going anywhere! While Pandora may have put a slight limit to your online listening experience, there are plenty of ways to keep listening once the limit is hit.

Tablets Replace Laptops?

Thursday, February 21, 2013
Over the past few years tablet computers have entered the market and made their way into many of our homes and businesses. In fact, I myself own a tablet computer. However, many users today have laptops they use at home and don’t necessarily find a need for a tablet as well. Granted, a tablet may a bit easier to use while reading a book or looking something up quickly, but in reality, a laptop can do those tasks as well. So, is a tablet worth it? Do you find a necessity with a tablet in conjunction with a laptop, or even in place of a laptop?

I believe a lot of companies are starting to realize that many people would rather stick with their gently used laptop than run out and purchase a new tablet. However, at the same time, I believe that laptops, in a sense, are disappearing due to declining popularity. When a user’s laptop dies, instead of spending $800 on a new laptop, they would rather spend the $500 on a tablet. The problem lies in the tablet companies getting their devices in the hands of users who need laptop replacements and people who would rather have a laptop instead of a tablet.

To combat this, many tablet manufacturers like Microsoft are releasing tablets that have the option for a keyboard to be attached. One of these machines is the Microsoft Surface Pro. Pictured above, the Surface Pro has laptop-like speed and capabilities along with an easily detachable keyboard/mouse to suit your needs, depending on the activity you’re currently working on. The keyboard helps when typing up an important document or working within a spreadsheet. However, removing the keyboard gives you just the screen for ease in browsing the internet or playing a touch based game. It’s not just Microsoft that has the keyboard for their tablet. Asus has an optional keyboard along with the popular Apple branded iPad.

So the overall question: do the tablets of today make a compelling argument to switch from a laptop to a tablet? Do the faster processors and detachable keyboards make them a good alternative to their heavier, more bulky counterpart? What do you think? Would you replace your current laptop with a new tablet?

Save Money and Increase Flexibility with Virtualization

Monday, February 11, 2013

If virtualization seems like just another buzzword, think again. Virtualizing your environment offers a hefty amount of benefits, including saving you money and providing increased flexibility and mobility. So just what is virtualization?

Virtualization is a technique that allows the consolidation of multiple systems or servers to run on a single server or device. Many companies use virtualization to consolidate several physical servers to a single server, saving a lot of money and up-front costs in hardware, and providing long-term cost savings for on-going maintenance, management and energy usage. But, virtualization is not just for servers – it's also available for networking devices, disk storage and even desktop computers. Simply put, virtualization provides the ability to accomplish more with less hardware and less management.

One major benefit of virtualization is the overall cost savings in needing less hardware and devices to provide the same technology services. Less hardware means less on-going support and maintenance costs, too. Companies will also benefit from the increased redundancy and data protection that virtualization solutions provide. For those looking to move to cloud-based services, implementing virtualization in-house will provide a much easier path to the cloud. Finally, the increased flexibility and mobility that virtualization can provide allows a business to quickly adapt to market fluctuations and stay competitive in the marketplace.

If those benefits don't intrigue you, there's more. Virtualization can provide every part of an organization with enhanced capabilities, whether it’s increased remote access for a mobile workforce or providing a test environment to insure smooth and tested technology upgrades. Companies should virtualize to consolidate servers, provide redundancy, increase efficiency of their workforce, and to reduce costs.

With virtualization you can focus more on your core business needs, not just on supporting your technology systems. Businesses that use virtualization are quicker to adapt to change, more responsive to customer demands and better able to align their technology system to their business goals.

To set up a consultation to begin virtualizing your environment, call IT Resource today at 616.837.6930.

A Partnership with EMC

Wednesday, February 06, 2013

Part of being an IT Consultant is the ability to build partnerships with several different companies. With these partnerships come opportunities to try new products and work with new software and hardware. Just in the beginning of this year, IT Resource decided to build a partnership and relationship with EMC, a Cloud computing and IT Solution provider. After talking and working with a few different EMC representatives, we decided to purchase a demo product; an EMC VNX5300 SAN Solution.

The SAN was shipped to us within a miniature rack bolted to a pallet which was dropped into our back room. From there, Kevin, our Data Center Handler, put together a plan to get the SAN moved out of our back room and into our Grand Rapids area Data Center. He worked with a few resources in the building to find some space in our racks, set up access to our network, and determined the best route for getting it installed. Once that was all figured out, several of us gathered together to get the job done!


Step 1 was to figure out a place to put the new device. Kevin organized this location on our Rack:
The next step was to disassemble the device(s) from the rack it was shipped in. Here I am taking the necessary screws out in preparation of the move. The devices have been removed already, but the rails for mounting also need to be moved.
Once that was finished, we moved into the Data Center to get everything installed. We had individually carried the devices over to the data center and set them down while we moved the mounts that I was removing. After the mounts were installed, we moved the devices into the rack. Here Todd and I are moving one of the devices into the rack.
After everything was installed, I put the final screws in and made sure everything was mounted correctly and securely.
To finish off the installation, Todd and Pat connected all the individual devices together to get them working as one. Here they are hard at work.
After everything was all hooked up and secured in, the SAN was ready to be configured! Here is a shot of our finished product.

Now that it’s installed, Kevin will organize a time for everyone to meet together and start configuring the EMC SAN for use in our west Michigan Data Center. The purpose of this installation was to configure and use it normally so IT Resource can evaluate the product and determine if it’s right for new and existing customers. IT Resource strives to give our customers the best and most reliable equipment with expert service to go along with it!

Your Roadmap to IT

Thursday, January 17, 2013

What does your IT roadmap look like? Is your business on the path to efficiency, or are you staring at a wrong turn sign? As we begin a new year, now is the perfect time to ask yourself those questions.

As a businessowner you understand the importance of a solid IT infrasructure, but in order for your organization to run efficiently, you need a trusted partner who can handle those vital aspects of the company. Imagine how smoothly your business would run if you had continuous optimal communication lines amongst each employee. Or, how important a solid and speedy internet connection would be to your entire organization. It's not just one or two projects that require the assistance of a trusted IT partner, it's truly the entire backend of your business.

You see, at IT Resource, we understand that so many aspects of business rely on technology. That's why we've implemented a staff that has specialities in networks, software, hardware, and everything in between. We look for clients who we can partner with on a full scale level. When we are brought on as a member of your team we can insure that your business is running as efficiently as possible. So often companies have leaks that can really add up over time - slowly robbing your business of valuable time and money.

As we begin 2013, your objectives may include taking a look at upgrading your software, adding on to your facility, or purchasing new hardware. When you involve IT Resource from the start, we can work with you to insure you are making the best investments for your business - saving you time and money in the long run. We look for clients who we can team up with - call us today to see how we can help you start your year off right.

Java Targeted by Attackers

Wednesday, January 16, 2013

On Thursday the 10th of January, Java came under attack once again with a Zero-Day vulnerability. The immediate advice of Oracle (the company that maintains Java) was to promptly disable Java running on any machines to minimize the damage done. A Zero-day vulnerability is a flaw in the software or code that the creator or maintainer isn’t aware of at the time of the attack. This means, at the time of the major attack on Thursday, Oracle had no idea the vulnerability was being exploited and thus had no way to fix the issue right away.

According to InformationWeek, this isn’t the first time Java has been under attack in the recent months. Last year, over 600,000 Apple Mac computers were infected after another Zero-Day vulnerability was discovered. Java is installed on all sorts of machines ranging from Macs to Windows PCs and even Linux machines. The latest vulnerability found affects all three major operating systems and can be used to ‘execute arbitrary code.’ This means the attackers will be able to run pieces of code on your system that normally wouldn’t be run. Attackers would then have the ability to do any number of things to harm your system and spread the virus out. At this point, it is believed that 34% of all PCs are running a version of Java 7 which in turn could show the vulnerability on up to 400 million systems.

As of Tuesday the 15th, Oracle has released a patch to Java that fixes this vulnerability and relieves the stress on the company just a bit. Apple took a different approach on Friday and updated their operating system OSX to disable Java if not in use within 35 days. Firefox also updated their software so Java wouldn’t run automatically. Now that Java itself has been updated, users should be okay to re-enable Java and continue to use it as normal. Just confirm that it’s updated to the latest version through the Java Automatic Updater and the vulnerability will be patched!

If you have any questions on whether you’re affected or how to keep yourself safe, give IT Resource a call at 616.837.6930 and someone will be able to answer to your questions.

Fire The Laser

Friday, January 11, 2013
Over the past couple of weeks, IT Resource Co-Owner Leo Reap and I performed a network upgrade for one of our Chicago customers. Currently they have two locations that are within a few hundred feet of each other and they previously relied on a system of antennas and receivers to beam internet and network access to the “remote” location. In an effort to increase bandwidth and speed to the new location, a new Lightpointe Laser System was purchased. This new system uses two lasers placed high upon both buildings and point to each other. After some careful alignment, the beams will be able to transfer data between the two buildings at greatly increased speeds.

Leo (right) and the IT Director attaching the mount to the tower

Our first step was to get the mount set up on top of the main building. In the box beneath the mount, Leo and I ran wires to power the laser, provide management, and data access to the remote location.

The red circle indicates the location of the laser on the remote building

At this point, the mount was attached to the other building and the laser was secured. However, it was neither powered nor managed due to insufficient wiring. We made a return trip to finish our work the following week. After the conduit was run for us, we installed two additional CAT-6 cables from the switches to each location. After testing and routing, we powered the lasers and began the alignment process. On each laser was a small meter that showed how accurate the alignment was. While Leo was hanging out a window shown above and I was up on a ladder. We communicated via cell phone and carefully moved each laser until they were at optimum position. After cleaning up, I made my way over to the other building to check out the setup.


Each laser has a telescope viewer to ensure correct alignment and positioning

Using my eye, I was not able to see the lasers emitted from the devices. However, using my camera, I could easily see both lasers (one for each way) through the view finder. After tightening down the devices to ensure they wouldn’t move, we got them configured as much as we could and let our project lead know they were ready to go. With a few adjustments on the networking side, the users in the remote building had full (faster) network access via laser! Although it was a tad cold at times, we got this solution up and working for our customer so they could enjoy a significant upgrade in performance. As always, if you have any questions or want to know more, let us know and IT Resource would be happy to help!

Importance of Privacy

Friday, January 04, 2013
It seems over the past year, privacy concerns have risen to the point of overhauling many major websites’ privacy policy. One of those websites which received the biggest criticism over their policy is Facebook. Recently, Randi Zuckerberg, sister of Mark Zuckerberg posted a photo on Facebook meant to be private. However, due to the recent changes made to the settings within Facebook and an unfortunate tagging event, that photo went public. Now, Randi is placing the blame on the general public rather than the privacy settings of Facebook or even herself. But that’s not the point of this particular post.

The real question is, how seriously do you take your online privacy and do you believe there should be stricter rules in place? Websites like Facebook and Twitter allow you to privatize your pictures and posts, but is it enough? Sometimes friends of friends can see those pictures and before you know it, the photo is out in the public for everyone to see. Should it be left up to the person posting, the friends, or the website to lock down security? Most may say that it should be up to the person posting to keep their information private. But what if the company responsible for holding the information is changing their policy without much notice? Then is it their fault?

How do you feel on the privacy situation? What precautions do you take to keep your information on the internet within your grasps and not everyone else? Do you believe the responsibility should be on the company, or yourself? Let us know what you think!

Possible Carrier Change? Dish Network May Enter Wireless Service Arena

Thursday, December 27, 2012
Would you switch away from your cell phone carrier to something brand new if given the chance? If another company were to start offering a data-only wireless plan, would you make the change away from your current cell phone carrier?
Well, that is what Dish Network wants you to do in the near future. Just recently, Dish Network relayed plans to possibly roll out a wireless service to compete with big names like Verizon and AT&T. Dish Network wants to create more competition and try to drive prices a little lower for everyone. And on top of creating this new service, they want Google to partner along in 2013.

What does this all mean? Well, the rumored Dish Network and Google Partnership would create a wireless service that is data only. Dish Network could utilize Google’s vast user base and resources while Google can expand their reach to new users. Calls and text messages along with email and other messaging would all go over the Internet rather than through other cell means like with AT&T and Verizon. So, as long as there is a data connection (WiFi, 4G, 3G, etc…) calls can be made and text messages sent. At this point, the plans are still in the preliminary stages and are still being worked out between Dish Network and the FCC. The public may not start seeing changed until 2015, but they could come as soon as 2013. Would you support a Dish Network/Google Wireless carrier, and would you switch if introduced?